Services

Brand Improvement

Brand Training

Brand Training

Training brand managers about the importance of creating great social content in order to scale organically first and helping clients to think beyond awareness with social media.

Deliverable Examples

  • Advanced engagement for brands
  • Making the leap to social business
Brand Consulting

Brand Consulting

An outside set of eyes helps to make sense of a situation, so we frequently engage partners as consultants, working on specialized projects to best integrate social media into clients’ business.

Deliverable Examples

  • Command Center set-up and management
  • Paid social innovation and best practices
  • Media Plan & Social Content Calendar Contact Planning
Analytics & Insights

Analytics & Insights

M80 marries native analytics platforms, third party tools, and proprietary methodologies to set benchmarks and show the relationships between non-social communications and social buzz.

Deliverable Examples

  • Competitive benchmarking and analysis
  • Brand Health
  • Brand Performance
  • Optimization
Strategy

Strategy

Our strategies maximize the brand to-consumer value exchange, setting macro and micro-level communications plans, integrating with consumer insights and business sciences, developing workflows, and partnering with technology and network partners.

Deliverable Examples

  • Engagement Strategies
  • Content Strategies

Audience Engagement

Community Management

Community Management

Our dialog designers are the first line of conversation between brands and consumers. We monitor and moderate online communities, protect business reputation, and carry out campaign promotions on behalf of brands.

Deliverable Examples

  • Standard and 24/7 Moderation
  • Reputation Monitoring and Crisis Management
  • Contests & Promotions
Design & Development

Design & Development

Social interactions sometimes require greater beauty and interactivity than mainline channels can natively deliver, so our team of designers and developer partners create unique, valuable experiences for consumers and brands.

Deliverable Examples

  • Copywriting
  • Graphic design
  • Real-time production
Influencer Relationship Management

Influencer Relationship Management

Our I.R.M. team identifies and builds key relationships with brand advocates across multiple platforms to promote and publicize products or initiatives which leads to sharing and engagement.

Deliverable Examples

  • Outreach
  • Digital PR
  • Events Management
  • Brand Ambassador Program
Paid Social

Paid Social

We amplify organic content using real-time bidding tools on social platforms. We are practiced in using native, network specific ad units and placing content on blogs, websites and other destinations.

Deliverable Examples

  • Audience Planning
  • Audience Buying
  • Real-Time Bid Management
Social SEO

Social SEO

The process of affecting the visibility of social media content in a search engine’s natural search results.

Deliverable Examples

  • Social/SEO Platform Audit
  • Social/SEO Listening Audit
  • Optimization Planning